{"id":2306,"date":"2018-05-04T13:16:39","date_gmt":"2018-05-04T19:16:39","guid":{"rendered":"http:\/\/wp.natsci.colostate.edu\/cnsit\/?p=2306"},"modified":"2018-05-04T13:16:39","modified_gmt":"2018-05-04T19:16:39","slug":"cnsit-ticket-closed-survey","status":"publish","type":"post","link":"https:\/\/cnsit.colostate.edu\/kb\/cnsit-ticket-closed-survey\/","title":{"rendered":"CNSIT Ticket Closed Survey"},"content":{"rendered":"<p>In an effort to gather more real-time data about our performance we have implemented a survey that will be sent to ticket owners when a ticket is closed.\u00a0 The survey is very short, only 2 &#8211; 3 questions, and should take less than one minute to complete.\u00a0 It is our hope that we will get consistent and repeated feedback from users based on individual CNSIT ticket interactions.<\/p>\n<p>Please be sure to complete this survey when you see it!\u00a0 This information helps us improve our services and workflow!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In an effort to gather more real-time data about our performance we have implemented a survey that will be sent to ticket owners when a ticket is closed.\u00a0 The survey is very short, only 2 &#8211; 3 questions, and should take less than one minute to complete.\u00a0 It is our hope that we will get [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1941,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-2306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-cnsit"],"_links":{"self":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/2306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/comments?post=2306"}],"version-history":[{"count":0,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/2306\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media\/1941"}],"wp:attachment":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media?parent=2306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/categories?post=2306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/tags?post=2306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}