{"id":3529,"date":"2020-09-11T11:17:21","date_gmt":"2020-09-11T17:17:21","guid":{"rendered":"http:\/\/wp.natsci.colostate.edu\/cnsit\/?p=3529"},"modified":"2022-08-02T09:22:33","modified_gmt":"2022-08-02T15:22:33","slug":"fixing-vpn-internet-slowness","status":"publish","type":"post","link":"https:\/\/cnsit.colostate.edu\/kb\/fixing-vpn-internet-slowness\/","title":{"rendered":"Fixing VPN Internet Slowness"},"content":{"rendered":"\n<p><em>We have been seeing VPN internet issues from people who have certain models of HP laptops due to their wireless chipsets.  If you have been experiencing issues with internet slowness while connected to the Pulse Secure VPN this process should eliminate that issue.<\/em><\/p>\n\n\n\n<p>Type \u201cControl Panel\u201d in your search bar and click on the app<\/p>\n\n\n\n<p>Click on \u201cNetworking and Sharing Center\u201d and then click on \u201cChange adapter settings\u201d on left side of window<\/p>\n\n\n\n<p>Right click on the \u201cWi-Fi\u201d adapter and select \u201cProperties\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Wifi-Adapter.png\" alt=\"\" class=\"wp-image-3531\" width=\"390\" height=\"422\" srcset=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Wifi-Adapter.png 817w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Wifi-Adapter-277x300.png 277w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Wifi-Adapter-768x833.png 768w\" sizes=\"auto, (max-width: 390px) 100vw, 390px\" \/><\/figure>\n\n\n\n<p>In the list of connections find \u201cJuniper Network Service\u201d and uncheck the checkbox and click \u201cOK\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck.png\" alt=\"\" class=\"wp-image-3532\" width=\"358\" height=\"466\" srcset=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck.png 535w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck-230x300.png 230w\" sizes=\"auto, (max-width: 358px) 100vw, 358px\" \/><\/figure>\n\n\n\n<p>Now launch the Pulse Secure application and connect to the VPN using your NetID credentials<\/p>\n\n\n\n<p>There should now be a \u201cPulse Secure\u201d adapter in the \u201cNetwork Connections\u201d menu<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Secure-adapter.png\" alt=\"\" class=\"wp-image-3533\" width=\"400\" height=\"435\" srcset=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Secure-adapter.png 817w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Secure-adapter-276x300.png 276w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Secure-adapter-768x836.png 768w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p>Right click on the \u201cPulse Secure\u201d adapter and select \u201cProperties\u201d<\/p>\n\n\n\n<p>In the list of connections find \u201cJuniper Network Service\u201d and uncheck the checkbox and click \u201cOK\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck-on-Pulse-Adapter.png\" alt=\"\" class=\"wp-image-3534\" width=\"389\" height=\"520\" srcset=\"https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck-on-Pulse-Adapter.png 559w, https:\/\/cnsit.colostate.edu\/kb\/wp-content\/uploads\/2020\/09\/Pulse-Uncheck-on-Pulse-Adapter-224x300.png 224w\" sizes=\"auto, (max-width: 389px) 100vw, 389px\" \/><\/figure>\n\n\n\n<p>Your internet connectivity should now function normally when connected to the VPN<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have been seeing VPN internet issues from people who have certain models of HP laptops due to their wireless chipsets. If you have been experiencing issues with internet slowness while connected to the Pulse Secure VPN this process should eliminate that issue. Type \u201cControl Panel\u201d in your search bar and click on the app [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":3535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,21,6],"tags":[49,54],"class_list":["post-3529","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-cnsit","category-internet-networking","category-knowledge-base","tag-pulse-secure","tag-vpn"],"_links":{"self":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/comments?post=3529"}],"version-history":[{"count":1,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3529\/revisions"}],"predecessor-version":[{"id":4428,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3529\/revisions\/4428"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media\/3535"}],"wp:attachment":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media?parent=3529"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/categories?post=3529"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/tags?post=3529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}