{"id":3843,"date":"2021-04-05T12:22:59","date_gmt":"2021-04-05T18:22:59","guid":{"rendered":"https:\/\/cnsit.colostate.edu\/kb\/?p=3843"},"modified":"2022-08-02T09:14:20","modified_gmt":"2022-08-02T15:14:20","slug":"forgetting-csu-eid-wifi-network-after-resetting-netid-password","status":"publish","type":"post","link":"https:\/\/cnsit.colostate.edu\/kb\/forgetting-csu-eid-wifi-network-after-resetting-netid-password\/","title":{"rendered":"Forgetting and Re-adding CSU-NET Wifi Network After Resetting NetID Password"},"content":{"rendered":"\n<p>After resetting your CSU NetID password we occasionally hear from folks that their wireless devices have a hard time connecting back to the CSU-NET wifi while on campus.  This is sometimes caused by an existing wireless profile for CSU-NET which is trying to use the saved password, which is now old.  The simple trick to getting back in business is usually to remove this known network by manually &#8220;forgetting&#8221; it through some network settings.  We have compiled a list of devices and operating systems to help you remove and reconnect to CSU-NET.  Enjoy! <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Windows<\/h2>\n\n\n\n<h4 class=\"has-medium-font-size wp-block-heading\">Forget Wifi Network <\/h4>\n\n\n\n<p class=\"has-text-align-left\">On your laptop or PC, in the lower right corner of your screen you will see the wifi symbol (it maybe in the extended tool tray, click the little up arrow and the pop up menu will have the wifi icon). Left click on the icon.<\/p>\n\n\n\n<p class=\"has-text-align-left\"> A list of wifi networks will pop up, find csu-net and right click on it. A drop down menu will appear, choose Forget     Network<\/p>\n\n\n\n<p class=\"has-text-align-left\">Go back to the wifi icon and right click to bring up the wifi list<\/p>\n\n\n\n<p class=\"has-text-align-left\">csu-net will appear automatically in the list and choose connect <\/p>\n\n\n\n<p class=\"has-text-align-left\">Enter your your eid name and new password <\/p>\n\n\n\n<p class=\"has-text-align-left\">If it doesn&#8217;t connect, check if you are typing in your new password correctly <\/p>\n\n\n\n<p class=\"has-text-align-left\">If you are still having issues, please send us a trouble ticket here: <a rel=\"noreferrer noopener\" href=\"https:\/\/cnsit.colostate.edu\/help\/\" target=\"_blank\">https:\/\/cnsit.colostate.edu\/help\/<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">MacOS<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Forget Wifi Network <\/h4>\n\n\n\n<p>At the top of your Mac screen, click the wifi icon and select Open Network Preferences<\/p>\n\n\n\n<p>Click Advanced<\/p>\n\n\n\n<p>Click on the csu-net wifi network in the list to select it<\/p>\n\n\n\n<p>Click the minus (-) sign below the list and this will remove csu-net from the list <\/p>\n\n\n\n<p>Click Ok<\/p>\n\n\n\n<p>Click Apply <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Add Wifi Network<\/h4>\n\n\n\n<p>At the top of your screen, click the Wifi symbol at the top<\/p>\n\n\n\n<p>Select Open Network Preferences <\/p>\n\n\n\n<p>Click Wi-Fi on the left side <\/p>\n\n\n\n<p>On the right side pane click on the field next to Network Name<\/p>\n\n\n\n<p>Click on the csu-net network <\/p>\n\n\n\n<p>Enter your NetID name and new password <\/p>\n\n\n\n<p>If it doesn&#8217;t connect, check if you are typing in your new password correctly<\/p>\n\n\n\n<p>If you are still having issues, please send us a trouble ticket here: <a rel=\"noreferrer noopener\" href=\"https:\/\/cnsit.colostate.edu\/help\/\" target=\"_blank\">https:\/\/cnsit.colostate.edu\/help\/<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Iphone<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Forget Wifi Network <\/h4>\n\n\n\n<p>Go to Settings &gt; Wifi<\/p>\n\n\n\n<p>On the right side of the of the csu-net network tap the info button (looks like a small &#8220;i&#8221; with a circle around it)<\/p>\n\n\n\n<p>Tap Forget This Network<\/p>\n\n\n\n<p>Tap Forget (this will pop up) <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Add Wifi Network <\/h4>\n\n\n\n<p>Your iphone will automatically check for active wifi connections. In a few seconds you will see the csu-net wifi network reappear. Tap it and sign in with your NetID name and new password <\/p>\n\n\n\n<p>If it doesn&#8217;t connect, check if you are typing in your new password correctly<\/p>\n\n\n\n<p>If you are still having issues, please send us a trouble ticket here: <a rel=\"noreferrer noopener\" href=\"https:\/\/cnsit.colostate.edu\/help\/\" target=\"_blank\">https:\/\/cnsit.colostate.edu\/help\/<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Android<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Forget Wifi Network <\/h4>\n\n\n\n<p>Open Settings &gt; Wifi<\/p>\n\n\n\n<p>Tap and hold the csu-net network and select Forget Network<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Add Wifi Network <\/h4>\n\n\n\n<p>Open settings &gt; Wifi<\/p>\n\n\n\n<p>Turn off Wifi and turn back on again. The csu-net network will reappear, tap on it<\/p>\n\n\n\n<p>Enter your NetID name and new password<\/p>\n\n\n\n<p>If it doesn&#8217;t connect, check if you are typing in your new password correctly<\/p>\n\n\n\n<p>If you are still having issues, please send us a trouble ticket here: <a rel=\"noreferrer noopener\" href=\"https:\/\/cnsit.colostate.edu\/help\/\" target=\"_blank\">https:\/\/cnsit.colostate.edu\/help\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After resetting your CSU NetID password we occasionally hear from folks that their wireless devices have a hard time connecting back to the CSU-NET wifi while on campus. This is sometimes caused by an existing wireless profile for CSU-NET which is trying to use the saved password, which is now old. The simple trick to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3845,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20,21,6,14,16],"tags":[],"class_list":["post-3843","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-computing","category-internet-networking","category-knowledge-base","category-tips-and-tricks","category-windows"],"_links":{"self":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/comments?post=3843"}],"version-history":[{"count":17,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3843\/revisions"}],"predecessor-version":[{"id":4616,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/posts\/3843\/revisions\/4616"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media\/3845"}],"wp:attachment":[{"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/media?parent=3843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/categories?post=3843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cnsit.colostate.edu\/kb\/wp-json\/wp\/v2\/tags?post=3843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}