By Ross Madden
Published on February 2, 2015 9:59 am MT Updated on December 7, 2020 9:15 am MT Posted in Maintenance & Alerts
WHEN: 02/12/2015 at 10:00am to ~11:30am
WHAT: We will be upgrading the OSTicket software to the latest stable release. There are many new enhancements we would like to take advantage of. For more information, check out the following: https://github.com/osTicket/osTicket/releases
IMPACT: The CNSIT South IT ticket system located at http://cnsit.natsci.colostate.edu will be offline during the upgrades. For immediate assistance, please contact local IT support directly via telephone, email, or in person.
STATUS: Completed – Actual downtime was from 10:00am to 10:15am. Service announced available after internal testing at 10:55am.