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Ticket System Upgrades 2015
By Ross Madden
Published on February 2, 2015 9:59 am MT Updated on September 24, 2021 4:33 pm MT Posted in Maintenance & Alerts
WHEN: 02/12/2015 at 10:00am to ~11:30am
WHAT: We will be upgrading the OSTicket software to the latest stable release. There are many new enhancements we would like to take advantage of. For more information, check out the following: https://github.com/osTicket/osTicket/releases
IMPACT: The CNSIT South IT ticket system located at https://cnsit.colostate.edu/help will be offline during the upgrades. For immediate assistance, please contact local IT support directly via telephone, email, or in person.
STATUS: Completed – Actual downtime was from 10:00am to 10:15am. Service announced available after internal testing at 10:55am.
