@Yahoo.com email delays

By Ross Madden
Published on September 10, 2009 12:50 pm MT
Updated on January 26, 2021 1:27 pm MT
Posted in General CNSIT

This is a message I received from ACNS today – might explain some of your frustrations.  I’ll post updates as I get them!

As many of you have probably seen this week, we are experiencing delays getting mail delivered to @yahoo.com email addresses. We have learned that this problem is pretty much nationwide, at least with universities.

We opened a case with yahoo immediately when we first started seeing this problem and the yahoo engineer’s reponse was “We are seeing greatly shifting email patterns which are causing our filters to defer connections, please just keep trying to deliver your email. Case closed.”

There isn’t really anything we can do about this, other than recommend that if you are affiliated with this university that you use a university supplied email account to receive important things from CSU. This is the only real way we can guarantee timely delivery of your email.

We do have another case open with yahoo to check status, but don’t expect any different response. I’m sorry to say that we have no finite time for a fix as this situation is out of our control and we have done everything we can from our end.

Please feel free to let us know if you have other questions or concerns, we will pass along any new info we receive as it becomes avaialable.

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