Colorado State University

Before requesting help from CNSIT, make sure that this jack is indeed inactive.  First, the jack must be a RED jack – any other color is either a building relic or a voice line rather than a data line.  To test that this RED jack is off, all you need to do is simply plug in a computer and see if you can browse to something off campus such as http://www.google.com.  If you can connect to Google, then you are all set – no need to do anything else!

If the jack is indeed off, you will need to copy the number off the wall plate for your jack and send this to CNSIT.