Category Archive: Knowledge Base

By Aaron Vanasse
October 18, 2021 9:31 am MT
Posted in General CNSIT, Knowledge Base, Uncategorized

Open File Explorer In the left hand pane of File Explorer select “This Pc” At the top of File Explorer select: Computer and then select: Map Network Drive A window will pop up and you can add the path to the drive you want to map <eg> \\pathtomyfolder Make sure to check the box for […]

By Ross Madden
October 6, 2021 12:16 pm MT
Posted in General CNSIT, General Computing, Knowledge Base, The Cloud

Teams Voice? CSU is embarking on the next generation of Telephony using Microsoft Teams Voice. CNSIT is working to plan our migration at this time. We wanted to provide you with some introductory information so that we can make this as smooth a transition as possible. When you move to Teams Voice, your telephone number […]

By Evan Campbell
October 4, 2021 2:59 pm MT
Posted in Apple, General CNSIT, Security, Security News

Now that you have one DUO device registered for 2-factor authentication let’s get a second one setup so that if anything happens to the first device you’re not locked out of email or Teams!  Here are a few examples of good secondary devices to register. If you have an office phone you can register it’s […]

By John Purdy
September 23, 2021 4:12 pm MT
Posted in Knowledge Base

Images in the CNS Media Library can be shared directly with non-account holders by using the full image URL. Navigate to the image. Select the predefined size to share. Right-click on the image and select “Copy Image Link”. See the attached image for reference. The image link should be a full url, like for […]

By Evan Campbell
July 27, 2021 10:25 am MT
Posted in General CNSIT, General Computing, Knowledge Base, The Cloud

Starting on August 9th Microsoft Streams functions will be phased out of the software suite available on by Microsoft. Any video that is recorded in Teams will be stored in either Onedrive or Sharepoint starting on that date. Videos stored on Stream will still be available on Stream for a yet to be determined […]

By Evan Campbell
June 23, 2021 11:03 am MT
Posted in General CNSIT, General Computing, Tips and Tricks, Windows

In a recent Windows 10 update Microsoft added a new feature to the toolbar called News & Interests. This feature provides access to weather and news without having to open the start menu or a web browser. If you find that this new feature is distracting or taking up too much space on your toolbar […]

By Evan Campbell
April 21, 2021 12:19 pm MT
Posted in E-mail, General CNSIT, Security, Security News

Starting on June 1st DUO ( will be tied into all M365 services in order to provide added security to your data and email.  If you have have already enrolled a device with DUO you will be prompted to authenticate through it to use M365 products installed on your computer as well as M365 products […]

By Evan Campbell
April 12, 2021 9:55 am MT
Posted in Apple, E-mail, General CNSIT

If you save emails to local mailboxes on your computer and need to free up some space on your hard drive you can move the emails back to the Exchange server as a safe storage space that is also accessible on any device which has your Colorado State email account synced. These instructions will guide […]

By Evan Campbell
April 12, 2021 9:16 am MT
Posted in Computer Labs, General CNSIT, Printing, Windows

If you’re wanting to print a PowerPoint presentation or Word document in one of the student labs it will need to be formatted as a pdf due to print server changes.  To print in the labs you will need to login to Papercut ( using your eid credentials and upload a pdf to the print […]

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