Category Archive: Knowledge Base

By Ross Madden
May 15, 2026 11:30 am MT
Posted in Knowledge Base, Software

As we continue migrating endpoint devices to the Modern Desktop management environment (Intune), there may be situations where applications need to be deployed across multiple computers with a shared use case. To help streamline and organize these requests, we’ve created the following form to collect the necessary information: https://forms.natsci.colostate.edu/cnsit-application-deployment-request If you have any questions or […]

By John Purdy
May 15, 2026 10:14 am MT
Posted in Canvas, Knowledge Base

Please use the form below to request access to a Canvas Shell. Keep in mind that requests need authorization from either the Department Chair, a Program Coordinator, or the previous Instructor. Instructors can add individuals to their old courses by first modifying the Course dates and then adding the person. The full link to the […]

By Ross Madden
March 3, 2026 9:15 am MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks

These directions should be used to help reset the AV (Crestron) hardware in the event of any type of misbehaving (screen powering off, no mirroring when the connection machine is functioning properly, etc.).  This applies to the following rooms: Biology 200, 228, 300, 355, 400, 428 Beneath the Conference Room Table Unplug the 2 cables […]

By Evan Campbell
February 18, 2026 1:35 pm MT
Posted in Knowledge Base, The Cloud

As Onedrive storage space diminishes and our quotas are cut there is a setting change that can reduce the amount of storage space being used without deleting or moving files and folders off of Onedrive. This setting is versioning and this article will explain how to reduce the amount of versions that Onedrive stores after […]

By Ross Madden
January 8, 2026 10:38 am MT
Posted in Knowledge Base, The Cloud

Azure AD Groups are used to manage access to various resources in the Modern Desktop environment. If you happen to find yourself the owner of one of these groups, here are some directions on how you can manage the member list. First, know the name of your group, for example: CNS-Bio Naug-Lab-RDP This group might […]

By John Purdy
August 28, 2023 10:39 am MT
Posted in Apple, Software, Tips and Tricks

On some newer Mac devices with M1/M2 chips, running OSX 13.4+, and Echo360 v6.0.773043798+, Echo fails to load its Software Capture application. It will get stuck in a cycle of “applying updates” and then “encountering an error”. Please try the following steps to resolve this: 1. Launch the Terminal application on the Mac.2. Copy/Paste this into […]

By Ross Madden
July 7, 2023 4:13 pm MT
Posted in Backups, General CNSIT, Knowledge Base, The Cloud

Due to the announcement by Microsoft of upcoming changes in storage offerings – we will want to avoid setting up large scale backup operations to SharePoint sites. More information on this will be emerging soon. https://www.microsoft.com/en-us/education/products/microsoft-365-storage-options Network Attached Storage (NAS) is an inexpensive way to provide shared mass (local-ish) storage to your group. However, without […]

By Ross Madden
May 17, 2023 9:43 am MT
Posted in General CNSIT, Printing

General Information Model: HP Designjet T795Location: CNS Undergraduate Computer Lab in Biology 126Paper: Roll of 36″ HP Plain Paper Poster File Preparation and Requirements Before you attempt to print be sure that your poster file meets the following requirements. 1.) Your poster file must be in the PDF file format.2.) The paper roll is only […]

By Ross Madden
December 14, 2022 9:42 am MT
Posted in General CNSIT, Knowledge Base

Gimp can do everything from resizing and cropping images to adding text, changing colors or distorting images in artistic ways. You can use it to draw with its pencil or paintbrush and layer additional images. It’s quite a versatile tool. Yet I only recently noticed that it can also be used to manipulate PDF files, […]

By John Purdy
September 26, 2022 2:44 pm MT
Posted in Software, Tips and Tricks

About Gravity Forms  Gravity Forms is a WordPress plugin that allows users to create simple and complex forms to collect information on their WordPress site, and then decide what to do with that information. The College of Natural Sciences has an “Elite” License installed on https://forms.natsci.colostate.edu available for use. Once a form has been created, it […]

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