You may need or want to change your password while off campus. The following will walk you through how to change your password with out having to come to campus
- Following instructions from DoIT update your password
- Once you have completed the password update process keep your computer on and logged into VPN for about 20-30 minutes
- Restart your computer and try to use your new password
- If the new password is not accepted, you will still be able to use your old password to log in
- After using your old password to login, launch the GlobalProtect VPN client and sign in using your new password
- Once you have signed into the VPN you will get a Windows pop up stating that your password has been changed and to lock your computer and then unlock it with the new password
- Once you have done that, quit any Microsoft program you may have open (Teams, Outlook, Onedrive) and relaunch them to sync your new password