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Category Archive: Knowledge Base
Having problems with your outlook auto-caching email addresses? It is nice to be able to type in the first few letters of an email address and have outlook give you recent cached email addresses to choose from. This is a real time saver! If suddenly your auto cache is no longer working chances are your […]
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By Ross Madden
May 8, 2012 2:13 pm MT
Posted in Apple, General CNSIT, Knowledge Base, Pangea
By Ross Madden
May 8, 2012 2:13 pm MT
Posted in Apple, General CNSIT, Knowledge Base, Pangea
We have just uploaded some much needed updates to the Pangea connection application for Mac! Technically, this is just a simple Applescript which instructs the Finder application to do a Connect To Server operation. The issue we were seeing with the older versions is that users who had passwords that contained certain special characters were […]
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By Ross Madden
April 27, 2012 10:26 am MT
Posted in Biology Yates 212 Computer Lab, Knowledge Base, Pangea
By Ross Madden
April 27, 2012 10:26 am MT
Posted in Biology Yates 212 Computer Lab, Knowledge Base, Pangea
Student Computers The teaching classroom located in Yates 212 is set up like most teaching computer labs, with an auto-login account that exists on the college domain. To facilitate some type of file sharing solution, we created a special Pangea (What is Pangea?) share which is automatically mapped to each of the student computers. You […]
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By Ross Madden
April 26, 2012 9:00 am MT
Posted in E-mail, General CNSIT, Knowledge Base
By Ross Madden
April 26, 2012 9:00 am MT
Posted in E-mail, General CNSIT, Knowledge Base
ACNS is planning a server upgrade/switch for Lamar this summer. While they are making that switch, they are also going to tighten it down a bit more in the security department by requiring users connect via the Secure IMAP protocol. Basically this means that IMAP clients will need to use an SSL connection to port […]
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By Ross Madden
April 24, 2012 9:08 am MT
Posted in Knowledge Base, Security, Windows
By Ross Madden
April 24, 2012 9:08 am MT
Posted in Knowledge Base, Security, Windows
Adobe ARM is the Adobe Reader Manager. ARM is the update manager for Adobe Reader that automatically opens on Windows start-up. This program notifies you of updates and downloads to keep you software up to date. It is not uncommon for this process to trigger a Symantec Tamper Protection Alert similar to the following: Currently, […]
By Ross Madden
April 17, 2012 9:44 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
April 17, 2012 9:44 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
You have probably noticed those strange, bar code looking graphics popping up all over the place. In Magazines, in the hallway on the bulletin boards, and even in the digital signage displays that are being added in most buildings. QR is short for “Quick Response” and allows a smart phone to “scan” using a built […]
The following directions will assist you in setting up a computer to print to a CNSIT South registered network printer. These printers are identified by the label they display on the front or side. PLEASE NOTE: We are in the process of rolling out these printer labels. If you do not see one on the […]
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By Ross Madden
March 21, 2012 2:45 pm MT
Posted in Internet & Networking, Knowledge Base, Pangea
By Ross Madden
March 21, 2012 2:45 pm MT
Posted in Internet & Networking, Knowledge Base, Pangea
I have often gotten asked how someone can connect to their Pangea files from their iPad or iPhone. This can be a very useful tool if you ever plan on teaching with your iDevice, or just want to be able to get at a file while on the road. I discovered FileBrowser many months ago […]
Special departmental software licensing varies across CNSIT departments. Please refer to your department when assessing software availability. The following licenses are available for university owned equipment only, unless otherwise noted. Biology Adobe Acrobat (Faculty and Staff users only) Microsoft Office (https://portal.office.com) Matlab (See below) Biochemistry and Molecular Biology Adobe Acrobat (Faculty and Staff users only) Microsoft […]
Please use a short and informative subject line that briefly describes your question or problem. Bad: “HAVE COMPUTER PROBLEM!! NEED HELP NOW!!!” Good: “Computer won’t boot – restarts automatically” Bad: “Can’t print!” Good: “Error message when trying to print to MRB3161011PRN01 from Photoshop.” Describe your question or problem with as much detail as you can. […]
