Category Archive: Knowledge Base

This content is marked deprecated
By Ross Madden
October 31, 2012 9:37 am MT
Posted in Pangea, Windows

We have just released a new version of the CNSIT Pangea connection App for Windows.  This applies to the Hadron instance of Pangea which means only Biochemistry and Chemistry are affected.  When you next launch the Windows Pangea Connection App, you will see a notice letting you know an update is available.  Please be sure […]

By CNS IT
August 11, 2012 1:45 pm MT
Posted in Knowledge Base, Software

Installation Guide for BC401_2012 Notes: You must have Administrator privileges on your computer. Install Firefox 3.6.8 included on the CD in the folder BC401. Yes this is an old version but it works well with Chime. Install MDLChime26SP7 located in the BC401/BC401_2012/Software (PC)/Chime_2.6 Folder. Allow this to install for Internet Explorer. Go to C:\Program Files\Internet […]

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By CNS IT
July 23, 2012 3:56 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks

Backing up your outlook inbox, local folders and sent folder to a .pst file on a regular basis can serve you well if your computer ever crashes. Making these backups a weekly or monthly routine is a good idea. To backup your Outlook 2010 email, please follow these instructions: 1. Bring up Outlook 2010 2. […]

By CNS IT
July 13, 2012 4:35 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks

Having problems with your outlook auto-caching email addresses? It is nice to be able to type in the first few letters of an email address and have outlook give you recent cached email addresses to choose from. This is a real time saver! If suddenly your auto cache is no longer working chances are your […]

This content is marked deprecated
By Ross Madden
May 8, 2012 2:13 pm MT
Posted in Apple, General CNSIT, Knowledge Base, Pangea

We have just uploaded some much needed updates to the Pangea connection application for Mac!  Technically, this is just a simple Applescript which instructs the Finder application to do a Connect To Server operation.  The issue we were seeing with the older versions is that users who had passwords that contained certain special characters were […]

This content is marked deprecated
By Ross Madden
April 27, 2012 10:26 am MT
Posted in Biology Yates 212 Computer Lab, Knowledge Base, Pangea

Student Computers The teaching classroom located in Yates 212 is set up like most teaching computer labs, with an auto-login account that exists on the college domain.  To facilitate some type of file sharing solution, we created a special Pangea (What is Pangea?) share which is automatically mapped to each of the student computers.  You […]

This content is marked deprecated
By Ross Madden
April 26, 2012 9:00 am MT
Posted in E-mail, General CNSIT, Knowledge Base

ACNS is planning a server upgrade/switch for Lamar this summer.  While they are making that switch, they are also going to tighten it down a bit more in the security department by requiring users connect via the Secure IMAP protocol.  Basically this means that IMAP clients will need to use an SSL connection to port […]

This content is marked deprecated
By Ross Madden
April 24, 2012 9:08 am MT
Posted in Knowledge Base, Security, Windows

Adobe ARM is the Adobe Reader Manager.  ARM is the update manager for Adobe Reader that automatically opens on Windows start-up. This program notifies you of updates and downloads to keep you software up to date.  It is not uncommon for this process to trigger a Symantec Tamper Protection Alert similar to the following: Currently, […]

By Ross Madden
April 17, 2012 9:44 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

You have probably noticed those strange, bar code looking graphics popping up all over the place.  In Magazines, in the hallway on the bulletin boards, and even in the digital signage displays that are being added in most buildings.  QR is short for “Quick Response” and allows a smart phone to “scan” using a built […]

By Ross Madden
March 29, 2012 9:03 am MT
Posted in Knowledge Base, Printing

The following directions will assist you in setting up a computer to print to a CNSIT South registered network printer.  These printers are identified by the label they display on the front or side. PLEASE NOTE: We are in the process of rolling out these printer labels.  If you do not see one on the […]

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