Category Archive: General CNSIT

By Aaron Vanasse
June 7, 2018 3:42 pm MT
Posted in General CNSIT, Internet & Networking, Knowledge Base, Tips and Tricks

To clear the Cache and Cookies in the Chrome browser, follow these steps: 1. Open Chrome browser and press the Alt+F key to open the settings drop down menu   2. Click More tools and then Clear browser data 3. On the general tab check the boxes next to Cookies and other site data and […]

By Ross Madden
May 14, 2018 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base, The Cloud, Tips and Tricks, Windows

UPDATE: Some of this post contains deprecated information.  As of the fall semester of 2024 – the OneDrive quota for new users has been reduced to 5GB.  All existing users will maintain a quota which is their current usage plus 5GB at the time of this change. In days past, one of the major drawbacks […]

By Aaron Vanasse
May 9, 2018 3:48 pm MT
Posted in General CNSIT, Knowledge Base

Everyone knows the first thing a computer technician will ask you, when you approach them with an issue is, “Did you turn it off and on again?” As annoying as it maybe, there are several reasons why they are asking. #1 This flushes the computer’s random access memory, or RAM for short. RAM does a […]

By Ross Madden
May 4, 2018 1:16 pm MT
Posted in General CNSIT

In an effort to gather more real-time data about our performance we have implemented a survey that will be sent to ticket owners when a ticket is closed.  The survey is very short, only 2 – 3 questions, and should take less than one minute to complete.  It is our hope that we will get […]

By Ross Madden
April 10, 2018 11:25 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

The Directory login can be found at https://cnsdrake.natsci.colostate.edu/directory/edit. Here you will be able to login and edit your personal information.  On this site, you can update your picture, title, website, google scholar profile, add your CV, education, a brief bio (please avoid adding images, the new format and site is not compatible for this-text only), […]

This content is marked deprecated
By Ross Madden
April 9, 2018 9:43 am MT
Posted in Apple, General CNSIT, Knowledge Base, Security News, Tips and Tricks, Windows

Beginning April 25th, 2018 the Pulse Secure VPN client we know and love will start utilizing DUO two factor authentication.  This applies you to if you use the Pulse Secure desktop or mobile app to access on campus resources while you are at home or traveling (in short, if you are off campus).  While this […]

By Aaron Vanasse
March 29, 2018 3:10 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows

The hidden files and folders setting is both a blessing and a curse. Microsoft has attempted to keep us from making some rather consequential mistakes. The majority of hidden files and folders on your PC are windows systems files and application files that need 99.9999% zero human intervention. In other words, if it most likely […]

By Ross Madden
February 8, 2018 10:47 am MT
Posted in Apple, General CNSIT, Internet & Networking, Knowledge Base, Tips and Tricks, Windows

As of February 2018, the Department of Chemistry has funded a CSU site license for several MestreNova plugins.  The following functionality is covered by this site license: NMR qNMR Reaction Monitoring Installing MestreNova To install MestreNova, simply download and install the latest version 14 installer from this URL: https://mestrelab.com/download/mnova Please note that versions newer than […]

By Aaron Vanasse
January 29, 2018 5:15 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows

Occasionally when working with in Windows, you may experience a situation where a program or application prompts to make a change or allow a change to “hidden files and/or folders”. The reason we have hidden files and folders is to prevent accidental corruption or deletion of critical files. Most of these files will never have […]

By Ross Madden
January 12, 2018 9:49 am MT
Posted in General CNSIT, Knowledge Base, Windows

With most fresh user profiles created on a Windows machine, Microsoft Edge (the Windows web browser) will be set as the default PDF viewer.  While this may be fine in most environments, CNS affiliates working on CSU/Departmentally owned computers have the advantage of an Adobe Acrobat Pro site license and will may prefer to set […]

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