Category Archive: Apple

By Evan Campbell
November 4, 2021 12:16 pm MT
Posted in Apple, E-mail, Knowledge Base

If you have been using folders under the On My Computer tab in Outlook for Mac to store emails and want to move those folders to your Exchange inbox in order to be able to access them in https://portal.office.com/ as well as other Outlook installs this guide will show you how to move the folders […]

By Evan Campbell
October 4, 2021 2:59 pm MT
Posted in Apple, General CNSIT, Security, Security News

Now that you have one DUO device registered for 2-factor authentication let’s get a second one setup so that if anything happens to the first device you’re not locked out of email or Teams!  Here are a few examples of good secondary devices to register. If you have an office phone you can register it’s […]

By Evan Campbell
April 12, 2021 9:55 am MT
Posted in Apple, E-mail, General CNSIT

If you save emails to local mailboxes on your computer and need to free up some space on your hard drive you can move the emails back to the Exchange server as a safe storage space that is also accessible on any device which has your Colorado State email account synced. These instructions will guide […]

By Evan Campbell
April 8, 2021 11:01 am MT
Posted in Apple, Knowledge Base, Tips and Tricks, Uncategorized

You may be using an iPad to remote into a pc or server, the following will get you set up *You will need to download the Pulse Secure and Microsoft Remote Desktop Client Apps from the App Store both of which are free & you will also need to setup DUO if you have not […]

By Ross Madden
June 24, 2020 10:24 am MT
Posted in Apple, General CNSIT, Knowledge Base, Software, Windows

Starting with version 2020, Adobe Acrobat DC Pro is changing how it activates its licensing. Previously, we used a serialized license where we would enter in a serial number to activate the software. CSU has now moved to a named user license where users will authenticate as themselves in order to activate Adobe Acrobat DC […]

By Ross Madden
October 8, 2019 11:39 am MT
Posted in Apple, General CNSIT

Another year, another version of MacOS. As is typical, the initial release of MacOS arrives along a bumpy path. Also, as always, CNSIT recommends waiting on the first release of any new version of MacOS. Typically, many issues are fixed with the .1 release (10.15.1 in this case). We will use this article to document […]

By Ross Madden
September 3, 2019 9:43 am MT
Posted in Apple, E-mail, General CNSIT, Knowledge Base

Every so often we are contacted with a MacOS Outlook client that his having trouble searching. The symptoms typically resemble something like “No Results” found or a severely limited set of results returned, such as only the past week’s worth of e-mail. Outlook on MacOS utilizes the built-in Spotlight indexing system for its search, and […]

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By Ross Madden
January 28, 2019 2:27 pm MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud, Windows

It is official, we are sunsetting Pangea.  While this phasing out will take some careful consideration and migration, we wanted to make sure to document up front what we believe will be the process. Why are we doing this? Pangea has been our go-to collaboration tool since 2006.  It has gone through many iterations in […]

By Ross Madden
January 28, 2019 11:32 am MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud, Windows

In this article I will walk you through connecting a CSU O365 SharePoint Online site to your local computer using the OneDrive sync client.  This walkthrough assumes you have already connected your OneDrive sync client to your personal OneDrive space as described in the following articles: Configure OneDrive Client for Windows: https://cnsit.colostate.edu/kb/configure-onedrive-client-for-windows Configure OneDrive Client […]

By Ross Madden
January 25, 2019 4:56 pm MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud

In this article I will walk you through connecting the OneDrive client for MacOS to your CSU O365 personal OneDrive space.  The first step is to download and install the latest OneDrive client from the Mac Store.  You can find this by searching for “OneDrive” in the search area.  Alternatively, you can download the .pkg […]

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