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Category Archive: Apple
For devices that are managed in a co-managed state or Intune only state (as described here: https://cnsit.colostate.edu/kb/easing-into-intune/) the Company Portal is a user-facing app acting as a self-service store and management hub where users can securely access company resources such as applications as well as manage their enrolled devices in order to stay compliant with CSU’s […]
On some newer Mac devices with M1/M2 chips, running OSX 13.4+, and Echo360 v6.0.773043798+, Echo fails to load its Software Capture application. It will get stuck in a cycle of “applying updates” and then “encountering an error”. Please try the following steps to resolve this: 1. Launch the Terminal application on the Mac.2. Copy/Paste this into […]
Network drive access can be obtained in three simple steps, provided you don’t mind having to repeat those steps if the connection drops, you restart your Mac, or the device is disconnected: In Finder, either hit Command+K to bring up “Connect to Server” or click Go > Connect to Server Enter the path of the […]
By Aaron Vanasse
June 16, 2022 10:38 am MT
Posted in Apple, Calendars, Featured, General CNSIT, General Computing, Knowledge Base, Tips and Tricks, Uncategorized, Windows
June 16, 2022 10:38 am MT
Posted in Apple, Calendars, Featured, General CNSIT, General Computing, Knowledge Base, Tips and Tricks, Uncategorized, Windows
Open a browser and in the address bar at the top type https://outlook.cloud.microsoft/ Login to the Microsoft Office365 portal with your CSU netid email an your CSU password Select the Calendar Icon in the top left of the page Your personal calendar will be displayed in the right window pane and you will see your current […]
By Aaron Vanasse
April 19, 2022 10:21 am MT
Posted in Apple, General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows
April 19, 2022 10:21 am MT
Posted in Apple, General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows
Windows Open a command prompt by typing “cmd” into the windows search bar In the command prompt window type: wmic bios get serialnumber The serial number will be displayed in the cmd output MacOS Click the apple icon in the top left of your screen Choose “About this Mac” A box will pop up with […]
By Aaron Vanasse
January 31, 2022 4:25 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Software, Windows
January 31, 2022 4:25 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Software, Windows
If you have data that is best shared and edited amongst a team of people you may want to consider a SharePoint site. Some of the benefits: Included with M365 Apps for zero cost to you One consolidated and collaborative location for multiple users to store data safely and quickly on the cloud As an […]
If you have been using folders under the On My Computer tab in Outlook for Mac to store emails and want to move those folders to your M365 inbox in order to be able to access them in https://outlook.office.com as well as other Outlook installs this guide will show you how to move the folders […]
Now that you have one DUO device registered for 2-factor authentication let’s get a second one setup so that if anything happens to the first device you’re not locked out of email or Teams! Here are a few examples of good secondary devices to register. If you have an office phone you can register it’s […]
If you save emails to local mailboxes on your computer and need to free up some space on your hard drive you can move the emails back to the M365 server as a safe storage space that is also accessible on any device which has your Colorado State email account synced. These instructions will guide […]
By Ross Madden
June 24, 2020 10:24 am MT
Posted in Apple, General CNSIT, Knowledge Base, Software, Windows
June 24, 2020 10:24 am MT
Posted in Apple, General CNSIT, Knowledge Base, Software, Windows
Starting with version 2020, Adobe Acrobat DC Pro is changing how it activates its licensing. Previously, we used a serialized license where we would enter in a serial number to activate the software. CSU has now moved to a named user license where users will authenticate as themselves in order to activate Adobe Acrobat DC […]
