Category Archive: Knowledge Base

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By Ross Madden
April 27, 2012 10:26 am MT
Posted in Biology Yates 212 Computer Lab, Knowledge Base, Pangea

Student Computers The teaching classroom located in Yates 212 is set up like most teaching computer labs, with an auto-login account that exists on the college domain.  To facilitate some type of file sharing solution, we created a special Pangea (What is Pangea?) share which is automatically mapped to each of the student computers.  You […]

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By Ross Madden
April 26, 2012 9:00 am MT
Posted in E-mail, General CNSIT, Knowledge Base

ACNS is planning a server upgrade/switch for Lamar this summer.  While they are making that switch, they are also going to tighten it down a bit more in the security department by requiring users connect via the Secure IMAP protocol.  Basically this means that IMAP clients will need to use an SSL connection to port […]

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By Ross Madden
April 24, 2012 9:08 am MT
Posted in Knowledge Base, Security, Windows

Adobe ARM is the Adobe Reader Manager.  ARM is the update manager for Adobe Reader that automatically opens on Windows start-up. This program notifies you of updates and downloads to keep you software up to date.  It is not uncommon for this process to trigger a Symantec Tamper Protection Alert similar to the following: Currently, […]

By Ross Madden
April 17, 2012 9:44 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

You have probably noticed those strange, bar code looking graphics popping up all over the place.  In Magazines, in the hallway on the bulletin boards, and even in the digital signage displays that are being added in most buildings.  QR is short for “Quick Response” and allows a smart phone to “scan” using a built […]

By Ross Madden
March 29, 2012 9:03 am MT
Posted in Knowledge Base, Printing

The following directions will assist you in setting up a computer to print to a CNSIT South registered network printer.  These printers are identified by the label they display on the front or side. PLEASE NOTE: We are in the process of rolling out these printer labels.  If you do not see one on the […]

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By Ross Madden
March 21, 2012 2:45 pm MT
Posted in Internet & Networking, Knowledge Base, Pangea

I have often gotten asked how someone can connect to their Pangea files from their iPad or iPhone.  This can be a very useful tool if you ever plan on teaching with your iDevice, or just want to be able to get at a file while on the road.  I discovered FileBrowser many months ago […]

By Ross Madden
March 20, 2012 1:35 pm MT
Posted in Knowledge Base, Software

Special departmental software licensing varies across CNSIT departments.  Please refer to your department when assessing software availability.  The following licenses are available for university owned equipment only, unless otherwise noted. Biology Adobe Acrobat (Faculty and Staff users only) Microsoft Office Microsoft Operating Systems Matlab (See below) Biochemistry and Molecular Biology Adobe Acrobat (Faculty and Staff users […]

By Ross Madden
March 19, 2012 1:04 pm MT
Posted in Knowledge Base

Please use a short and informative subject line that briefly describes your question or problem. Bad: “HAVE COMPUTER PROBLEM!! NEED HELP NOW!!!” Good: “Computer won’t boot – restarts automatically” Bad: “Can’t print!” Good: “Error message when trying to print to MRB3161011PRN01 from Photoshop.” Describe your question or problem with as much detail as you can. […]

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By CNS IT
February 22, 2012 1:15 pm MT
Posted in Knowledge Base, Printing

PDF Instructions can be viewed below: BMB_How_to_Print_A_Poster.pdf

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By Ross Madden
February 14, 2012 1:16 pm MT
Posted in Knowledge Base, Web Development

Here you will find a list of documentation to help you manage your Departmental website data. These tutorials apply to the departmental web sites for the following areas: Department of Biochemistry & Molecular Biology Department of Biology Department of Chemistry How to Submit a News Post (PDF) How to Submit an Employment Post (PDF) How […]

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