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Category Archive: E-mail
By Evan Campbell
July 7, 2022 11:49 am MT
Posted in E-mail, General CNSIT, Knowledge Base, Security News
July 7, 2022 11:49 am MT
Posted in E-mail, General CNSIT, Knowledge Base, Security News
Microsoft has created a new feature in Outlook that allows you to report emails as either spam or phishing without having to forward them to the Division of IT. This article will show you how to use this new feature in both the Outlook client as well as the M365 portal version of Outlook for […]
If you have been using folders under the On My Computer tab in Outlook for Mac to store emails and want to move those folders to your Exchange inbox in order to be able to access them in https://portal.office.com/ as well as other Outlook installs this guide will show you how to move the folders […]
By Evan Campbell
April 21, 2021 12:19 pm MT
Posted in E-mail, General CNSIT, Security, Security News
April 21, 2021 12:19 pm MT
Posted in E-mail, General CNSIT, Security, Security News
Starting on June 1st DUO (https://cnsit.colostate.edu/kb/duo-best-practice/) will be tied into all M365 services in order to provide added security to your data and email. If you have have already enrolled a device with DUO you will be prompted to authenticate through it to use M365 products installed on your computer as well as M365 products […]
If you save emails to local mailboxes on your computer and need to free up some space on your hard drive you can move the emails back to the Exchange server as a safe storage space that is also accessible on any device which has your Colorado State email account synced. These instructions will guide […]
Open Outlook and click the FILE tab in the top left corner Click on Account Settings Click Change Click More Settings Click Add Type in the exact name of the mail box including all underlines and dashes Don’t add @colostate.edu – Just the name of the mailbox Click OK Outlook will find the mailbox and […]
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By Ross Madden
September 3, 2019 9:43 am MT
Posted in Apple, E-mail, General CNSIT, Knowledge Base
By Ross Madden
September 3, 2019 9:43 am MT
Posted in Apple, E-mail, General CNSIT, Knowledge Base
Every so often we are contacted with a MacOS Outlook client that his having trouble searching. The symptoms typically resemble something like “No Results” found or a severely limited set of results returned, such as only the past week’s worth of e-mail. Outlook on MacOS utilizes the built-in Spotlight indexing system for its search, and […]
One common request CNSIT sees is for a custom e-mail address to be used for a conference, special group, or any other reason where a personal e-mail address might not be the best solution in the future. CSU provides functionality for a couple of different solutions; one of which will hopefully work for your purposes. […]
By Aaron Vanasse
April 2, 2019 2:17 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks
April 2, 2019 2:17 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks
Sometimes it will be necessary to share an email folder or sub-folder with someone. This walk through is broken into 2 steps. Step 1 is setting up the sharing permissions and Step 2 is connecting your shared mail box folders with another user’s Outlook client. Step 1 – Set up Permissions On the Outlook client […]
By Ross Madden
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks
On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter. The symptom for the end user is usually that a message they have expected hasn’t been delivered. Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]
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By CNS IT
July 23, 2012 3:56 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks
By CNS IT
July 23, 2012 3:56 pm MT
Posted in E-mail, General CNSIT, Knowledge Base, Tips and Tricks
Backing up your outlook inbox, local folders and sent folder to a .pst file on a regular basis can serve you well if your computer ever crashes. Making these backups a weekly or monthly routine is a good idea. To backup your Outlook 2010 email, please follow these instructions: 1. Bring up Outlook 2010 2. […]
