Looking for IT help?



Recent Articles

By Ross Madden
May 15, 2026 11:30 am MT
Posted in Knowledge Base, Software

As we continue migrating endpoint devices to the Modern Desktop management environment (Intune), there may be situations where applications need to be deployed across multiple computers with a shared use case. To help streamline and organize these requests, we’ve created the following form to collect the necessary information: https://forms.natsci.colostate.edu/cnsit-application-deployment-request If you have any questions or […]

By John Purdy
May 15, 2026 10:14 am MT
Posted in Canvas, Knowledge Base

Please use the form below to request access to a Canvas Shell. Keep in mind that requests need authorization from either the Department Chair, a Program Coordinator, or the previous Instructor. Instructors can add individuals to their old courses by first modifying the Course dates and then adding the person. The full link to the […]

By Ross Madden
April 29, 2026 1:46 pm MT
Posted in General CNSIT, The Cloud

When a managed computers enters into a co-management state, there are a few changes an end user may experience. This document is an attempt to document those changes and updates to how things might work in an attempt to best prepare the humans that interact with these devices.

By Ross Madden
March 3, 2026 9:15 am MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks

These directions should be used to help reset the AV (Crestron) hardware in the event of any type of misbehaving (screen powering off, no mirroring when the connection machine is functioning properly, etc.).  This applies to the following rooms: Biology 200, 228, 300, 355, 400, 428 Beneath the Conference Room Table Unplug the 2 cables […]

By Evan Campbell
February 18, 2026 1:35 pm MT
Posted in Knowledge Base, The Cloud

As Onedrive storage space diminishes and our quotas are cut there is a setting change that can reduce the amount of storage space being used without deleting or moving files and folders off of Onedrive. This setting is versioning and this article will explain how to reduce the amount of versions that Onedrive stores after […]

By Ross Madden
January 8, 2026 10:38 am MT
Posted in Knowledge Base, The Cloud

Azure AD Groups are used to manage access to various resources in the Modern Desktop environment. If you happen to find yourself the owner of one of these groups, here are some directions on how you can manage the member list. First, know the name of your group, for example: CNS-Bio Naug-Lab-RDP This group might […]

By Ross Madden
November 13, 2025 1:46 pm MT
Posted in Apple, General CNSIT, Windows

For devices that are managed in a co-managed state or Intune only state (as described here: https://cnsit.colostate.edu/kb/easing-into-intune/) the Company Portal is a user-facing app acting as a self-service store and management hub where users can securely access company resources such as applications as well as manage their enrolled devices in order to stay compliant with CSU’s […]

By Ross Madden
November 13, 2025 1:22 pm MT
Posted in Apple, General CNSIT, Windows

For many months now CSU has been working on creating the framework for our next iteration of endpoint management. Endpoint management is the practice of monitoring, securing, and controlling all devices connected to a network, from a single point of access. Our current endpoint management system is an on-premises Microsoft Endpoint Configuration Manager (MECM) and really […]

By Ross Madden
October 21, 2025 10:21 am MT
Posted in General CNSIT

As we wade into more aggressive security measures on all of our endpoint computers, we have been (for many years now) implementing the LAPS system as a way of easily providing local administrator credentials on an as needed basis. There are several reasons a user might need to request a LAPS credential set with the […]

By Ross Madden
September 18, 2025 11:40 am MT
Posted in General CNSIT, Windows

Please note that these directions are for use with CSU owned and managed computers. Also, these instructions require a local administrative account to complete. These are not intended to assist with updates for personally owned computers. When ensuring our Windows computers are running the latest software it is occasionally necessary to use a help application. […]

Back to top of page