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Category Archive: Knowledge Base
The following directions will instruct you on how to connect a Windows 10 computer to a network printer. A network printer is a printer that connects directly to the Internet via an Ethernet cable; it does not connect directly to another computer. In order to set up and print to a network printer, your computer […]
By Ross Madden
October 28, 2015 3:29 pm MT
Posted in Apple, CNS Computer Lab, Computer Labs, General CNSIT, Printing, Tips and Tricks, Windows
October 28, 2015 3:29 pm MT
Posted in Apple, CNS Computer Lab, Computer Labs, General CNSIT, Printing, Tips and Tricks, Windows
PDF files sometimes give us a lot of trouble when we try to print them. The causes are usually unknown, but may stem from inefficient PDF creation on the publisher side (not everyone uses Adobe Acrobat Pro to create their PDFs, unfortunately). Here are some tips to help you get that pesky PDF to print […]
Microsoft Office 2016 Professional Plus is now available for CNSIT South departmental computers. This version is available for both Windows (32 bit and 64 bit) and Mac OS X operating systems. Here is a good collection from Microsoft about what is new with Office 2016: https://support.office.com/en-us/article/What-s-New-and-Improved-in-Office-2016-95c8d81d-08ba-42c1-914f-bca4603e1426 CNSIT South will be using this version as the […]
Anti-Virus for CSU Owned Computers All CSU owned computers are centrally managed- via Windows Defender. No action is needed, and policy is automatically updated and enforced. Installing Anti-Virus on Personal Computers After the uninstall, new antivirus software should be installed. The following directions should provide adequate information on what the ACNS/CNSIT recommended alternatives and how […]
This content is marked deprecated
By Ross Madden
August 19, 2014 9:20 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
By Ross Madden
August 19, 2014 9:20 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
Message below is from ACNS: Last week, two new wireless networks were sent across campus. csu-eid: This is to replace csu-net and csu-net5. Since most all wireless problems were due to misconfiguration or confusion over usernames, we developed csu-eid to address both issues – you use your eID as the username and we provide a […]
This content is marked deprecated
By Ross Madden
March 4, 2014 2:10 pm MT
Posted in Internet & Networking, Knowledge Base
By Ross Madden
March 4, 2014 2:10 pm MT
Posted in Internet & Networking, Knowledge Base
(Information on this page has been borrowed from Indiana University’s UITS Knowledge-Base (Link is now dead): https://kb.iu.edu/data/ahic.html) About cache, cookies, and history Each time you access a file through your web browser, the browser caches (stores) it. By doing this, the browser doesn’t have to newly retrieve files (including any images) from the remote web […]
This content is marked deprecated
By Ross Madden
February 19, 2014 9:20 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
By Ross Madden
February 19, 2014 9:20 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
Recently, Windows computers began to automatically install the new version of Internet Explorer. This new version, 11, has been causing all kinds of problems across campus. Specifically users of RamCT, IS Oracle HR, and Kuali. Our solution for this is to simply uninstall, or roll back Internet Explorer to the previously installed version, 10. These […]
This content is marked deprecated
By Ross Madden
February 19, 2014 9:07 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
By Ross Madden
February 19, 2014 9:07 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base
We have been seeing more and more reports of Java not working properly in web browsers. This article should allow a user to get things back up and running. First, here is a complete article describing what the settings are and what they do, and goes into how you can add sites to a trusted […]
The following directions will instruct you on how to connect a Windows 8 computer to a network printer. A network printer is a printer that connects directly to the Internet via an Ethernet cable; it does not connect directly to another computer. In order to set up and print to a network printer, your computer […]
This content is marked deprecated
By Ross Madden
October 23, 2013 10:04 am MT
Posted in Apple, Pangea
By Ross Madden
October 23, 2013 10:04 am MT
Posted in Apple, Pangea
With yesterday’s announcement and release of the newest Mac OS X, 10.9 aka Mavericks – I discovered that the existing Pangea connection App did not function properly. I have fixed and posted the updated App bundle, which is linked to below. This new version is backwards compatible as far as I have tested, so if […]
