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Category Archive: Knowledge Base
By Aaron Vanasse
January 29, 2018 5:15 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows
January 29, 2018 5:15 pm MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Windows
Occasionally when working with in Windows, you may experience a situation where a program or application prompts to make a change or allow a change to “hidden files and/or folders”. The reason we have hidden files and folders is to prevent accidental corruption or deletion of critical files. Most of these files will never have […]
With most fresh user profiles created on a Windows machine, Microsoft Edge (the Windows web browser) will be set as the default PDF viewer. While this may be fine in most environments, CNS affiliates working on CSU/Departmentally owned computers have the advantage of an Adobe Acrobat Pro site license and will may prefer to set […]
By Ross Madden
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks
November 1, 2017 11:53 am MT
Posted in E-mail, General CNSIT, The Cloud, Tips and Tricks
On occasion, CNSIT receives questions regarding the possibility of a message being caught by an incoming e-mail filter. The symptom for the end user is usually that a message they have expected hasn’t been delivered. Typically, there are 3 options for the message’s absence. Junk Folder on the Client The first place to check is […]
Backing up your Macintosh computer through Time Machine is super simple. Apple has a great write-up on the topic which only requires an inexpensive external hard drive which can be purchased from any local or online computer hardware retailer. Enjoy! https://support.apple.com/en-us/ht201250
I came across this very nice article about backup up a Windows 10 machine. This can be accomplished with an inexpensive external hard drive from any local or online computer hardware retailer. Enjoy! https://www.windowscentral.com/how-make-full-backup-windows-10
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By Ross Madden
August 8, 2017 3:18 pm MT
Posted in General CNSIT, General Computing, Internet & Networking
By Ross Madden
August 8, 2017 3:18 pm MT
Posted in General CNSIT, General Computing, Internet & Networking
I would like to use this post to maintain some important information regarding IT and the impending move to the new Building! Card Readers Card readers are currently being worked on by facilities. Some work, some do not. We will keep the department updated, and alert everyone via the departmental e-mail list once these are […]
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By Ross Madden
July 11, 2017 3:12 pm MT
Posted in General CNSIT, General Computing, Internet & Networking
By Ross Madden
July 11, 2017 3:12 pm MT
Posted in General CNSIT, General Computing, Internet & Networking
I would like to use this post to maintain some important information regarding IT and the impending move to the new Building! Card Readers Card readers are currently being worked on by facilities. Some work, some do not. We will keep the department updated, and alert everyone via the departmental e-mail list once these are […]
We have noticed a bug in the update process for Windows 7 SP1 machines. The pattern we see is when a machine hasn’t run updates since before October 2016, and when a current update is started, we sit on the “Checking for Updates” step for what could be hours and hours. One solution is to […]
By Ross Madden
January 24, 2017 2:30 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Tips and Tricks, Windows
January 24, 2017 2:30 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Tips and Tricks, Windows
Is your hard drive in the red and you have no idea where all that space is being consumed? We often use the following free programs to interpret this mysterious phenomenon. These utilize a type of graph called a Treemap, which attempts to visualize the files in blocks. The larger the block, the more space […]
In an effort to improve the CNSIT support experience, I have put together the following reasons for using our CNSIT ticket system instead of a direct email. So, read through this article, and be sure to submit a CNSIT ticket when you next need support! It is way faster and more convenient for both CNSIT […]
