Category Archive: Apple

By Ross Madden
June 24, 2020 10:24 am MT
Posted in Apple, General CNSIT, Knowledge Base, Software, Windows

Starting with version 2020, Adobe Acrobat DC Pro is changing how it activates its licensing. Previously, we used a serialized license where we would enter in a serial number to activate the software. CSU has now moved to a named user license where users will authenticate as themselves in order to activate Adobe Acrobat DC […]

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By Ross Madden
October 8, 2019 11:39 am MT
Posted in Apple, General CNSIT

Another year, another version of MacOS. As is typical, the initial release of MacOS arrives along a bumpy path. Also, as always, CNSIT recommends waiting on the first release of any new version of MacOS. Typically, many issues are fixed with the .1 release (10.15.1 in this case). We will use this article to document […]

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By Ross Madden
September 3, 2019 9:43 am MT
Posted in Apple, E-mail, General CNSIT, Knowledge Base

Every so often we are contacted with a MacOS Outlook client that his having trouble searching. The symptoms typically resemble something like “No Results” found or a severely limited set of results returned, such as only the past week’s worth of e-mail. Outlook on MacOS utilizes the built-in Spotlight indexing system for its search, and […]

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By Ross Madden
January 28, 2019 2:27 pm MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud, Windows

It is official, we are sunsetting Pangea.  While this phasing out will take some careful consideration and migration, we wanted to make sure to document up front what we believe will be the process. Why are we doing this? Pangea has been our go-to collaboration tool since 2006.  It has gone through many iterations in […]

By Ross Madden
January 28, 2019 11:32 am MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud, Windows

In this article I will walk you through connecting a CSU M365 SharePoint Online site to your local computer using the OneDrive sync client.  This walkthrough assumes you have already connected your OneDrive sync client to your personal OneDrive space as described in the following articles: Configure OneDrive Client for Windows: https://cnsit.colostate.edu/kb/configure-onedrive-client-for-windows Configure OneDrive Client […]

By Ross Madden
January 25, 2019 4:56 pm MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud

In this article I will walk you through connecting the OneDrive client for MacOS to your CSU O365 personal OneDrive space.  The first step is to download and install the latest OneDrive client from the Mac Store.  You can find this by searching for “OneDrive” in the search area.  Alternatively, you can download the .pkg […]

By Ross Madden
January 25, 2019 4:55 pm MT
Posted in Apple, General CNSIT, Knowledge Base, The Cloud

UPDATE: Some of this post contains deprecated information.  As of the fall semester of 2024 – the OneDrive quota for new users has been reduced to 5GB.  All existing users will maintain a quota which is their current usage plus 5GB at the time of this change. In days past, one of the major drawbacks […]

By Aaron Vanasse
January 17, 2019 3:53 pm MT
Posted in Apple, General CNSIT

From time to it maybe necessary to rename your Mac computer to a new name. To change the official name of your Mac use the following steps. Open System Preferences in the drop down menu under the Apple icon at the top left of your screen.                  2. […]

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By Ross Madden
October 1, 2018 9:36 am MT
Posted in Apple, General CNSIT, Knowledge Base, Pangea, Tips and Tricks

With the release of MacOS 10.14 “Mojave” last week, we discovered a bug with the Pangea connection app where you would receive the following error message on launch: Not authorized to send Apple events to Finder. (-1743) This launch process should ask for authorization for the Pangea.app program to have access to Finder, but we […]

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By Ross Madden
April 9, 2018 9:43 am MT
Posted in Apple, General CNSIT, Knowledge Base, Security News, Tips and Tricks, Windows

Beginning April 25th, 2018 the Pulse Secure VPN client we know and love will start utilizing DUO two factor authentication.  This applies you to if you use the Pulse Secure desktop or mobile app to access on campus resources while you are at home or traveling (in short, if you are off campus).  While this […]

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