For devices that are managed in a co-managed state or Intune only state (as described here: https://cnsit.colostate.edu/kb/easing-into-intune/) the Company Portal is a user-facing app acting as a self-service store and management hub where users can securely access company resources such as applications as well as manage their enrolled devices in order to stay compliant with CSU’s […]
For many months now CSU has been working on creating the framework for our next iteration of endpoint management. Endpoint management is the practice of monitoring, securing, and controlling all devices connected to a network, from a single point of access. Our current endpoint management system is an on-premises Microsoft Endpoint Configuration Manager (MECM) and really […]
On some newer Mac devices with M1/M2 chips, running OSX 13.4+, and Echo360 v6.0.773043798+, Echo fails to load its Software Capture application. It will get stuck in a cycle of “applying updates” and then “encountering an error”. Please try the following steps to resolve this: 1. Launch the Terminal application on the Mac.2. Copy/Paste this into […]
Network drive access can be obtained in three simple steps, provided you don’t mind having to repeat those steps if the connection drops, you restart your Mac, or the device is disconnected: In Finder, either hit Command+K to bring up “Connect to Server” or click Go > Connect to Server Enter the path of the […]
Open a browser and in the address bar at the top type portal.office.com Login to the Microsoft Office365 portal with your eid/netid email and eid/netid password Once you are logged in to the portal, on the left side of the page, select the Outlook icon Select the Calendar Icon in the top left of the page […]
Windows Open a command prompt by typing “cmd” into the windows search bar In the command prompt window type: wmic bios get serialnumber The serial number will be displayed in the cmd output MacOS Click the apple icon in the top left of your screen Choose “About this Mac” A box will pop up with […]
If you have data that is best shared and edited amongst a team of people you may want to consider a SharePoint site. Some of the benefits: Included with M365 Apps for zero cost to you One consolidated and collaborative location for multiple users to store data safely and quickly on the cloud As an […]
If you have been using folders under the On My Computer tab in Outlook for Mac to store emails and want to move those folders to your Exchange inbox in order to be able to access them in https://portal.office.com/ as well as other Outlook installs this guide will show you how to move the folders […]
Now that you have one DUO device registered for 2-factor authentication let’s get a second one setup so that if anything happens to the first device you’re not locked out of email or Teams! Here are a few examples of good secondary devices to register. If you have an office phone you can register it’s […]
If you save emails to local mailboxes on your computer and need to free up some space on your hard drive you can move the emails back to the Exchange server as a safe storage space that is also accessible on any device which has your Colorado State email account synced. These instructions will guide […]