Category Archive: Knowledge Base

By Aaron Vanasse
April 19, 2022 10:21 am MT
Posted in Apple, General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows

Windows Open a command prompt by typing “cmd” into the windows search bar In the command prompt window type: wmic bios get serialnumber The serial number will be displayed in the cmd output MacOS Click the apple icon in the top left of your screen Choose “About this Mac” A box will pop up with […]

By Ross Madden
March 29, 2022 2:55 pm MT
Posted in General CNSIT, General Computing, Internet & Networking, Knowledge Base

CNSIT is ready to begin assisting you in your transition to the latest version of your office phone. Say “goodbye” to your old office phone and “hello” to Teams Voice! This article will discuss the Teams Voice migration process and guide a user through the transition from their VOIP based phone service to the Teams […]

By Aaron Vanasse
March 23, 2022 10:56 am MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows

Open Outlook and navigate to the Calendar tab at the bottom of the left side of Outlook. Click on New Calendar Group and then right click on Add Calendar At the slide out menu, choose From Address Book or if adding a room calendar for reservations, click Rooms At the Box Popup change Address Book […]

By Evan Campbell
March 9, 2022 1:02 pm MT
Posted in General CNSIT, General Computing, Internet & Networking

Virtual Private Network (VPN) technology is an essential tool in today’s online world.  Generically, VPNs extend a private network and make it available on a public network.  For CSU, when connected to our GlobalProtect VPN, you are able to access on campus resources from an off campus location. CSU’s VPN implementation also uses DUO 2 […]

By Ross Madden
March 9, 2022 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

With our transition to the Global Protect VPN ( many of you will need to manually uninstall the unused Pulse Secure VPN client from your computers. This guide should walk you through these steps on both a Windows 10 computer as well as a computer running MacOS. Windows 10 Open the start menu in the […]

By John Purdy
March 8, 2022 2:26 pm MT
Posted in Knowledge Base, Software, Web Development

GravityForms Microsoft Forms Qualtrics Google Forms License CNS CSU CSU Individual Form Owner Per website/domain Hybrid – Individual or shared M365 resource Individual Individual Anonymous Surveys Yes Yes Yes Yes Able to Require CSU Account No Yes Yes No Email Receipts Yes Yes Yes Yes Form Features See Full List @ See Full List […]

By Aaron Vanasse
February 16, 2022 10:33 am MT
Posted in General CNSIT, General Computing, Knowledge Base, Uncategorized

**If you are off campus you must use the CSU VPN to connect to the CSU network and then you can follow the steps below. Search your computer for: Remote Desktop and click on it It will open a window like this: Enter the full name of the pc you want to connect to <eg> […]

By Aaron Vanasse
January 31, 2022 4:25 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Software, Windows

If you have data that is best shared and edited amongst a team of people you may want to consider a SharePoint site. Some of the benefits: Included with M365 Apps for zero cost to you One consolidated and collaborative location for multiple users to store data safely and quickly on the cloud As an […]

By Ross Madden
December 27, 2021 10:31 am MT
Posted in General CNSIT, Knowledge Base

AirMedia is a Crestron product that is available in many of our teaching and conference rooms. AirMedia allows a presenter to wirelessly connect to the room AV directly from their mobile device. This article will guide a user through the initial setup of this system. 1.) When you are in a room that offers AirMedia […]

By Evan Campbell
December 16, 2021 12:34 pm MT
Posted in Backups, General CNSIT, Knowledge Base, Uncategorized

If you find that there are files or folders missing from your RStor directory you can use Window’s “previous versions” to recover the data. This feature takes advantage of the backups that the Division of IT creates of RStor data. To restore the contents of a folder in RStor you will right click on the […]

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