Category Archive: Knowledge Base

By Aaron Vanasse
January 31, 2022 4:25 pm MT
Posted in Apple, General CNSIT, General Computing, Knowledge Base, Software, Windows

If you have data that is best shared and edited amongst a team of people you may want to consider a SharePoint site. Some of the benefits: Included with M365 Apps for zero cost to you One consolidated and collaborative location for multiple users to store data safely and quickly on the cloud As an […]

By Ross Madden
December 27, 2021 10:31 am MT
Posted in General CNSIT, Knowledge Base

AirMedia is a Crestron product that is available in many of our teaching and conference rooms. AirMedia allows a presenter to wirelessly connect to the room AV directly from their mobile device. This article will guide a user through the initial setup of this system. 1.) When you are in a room that offers AirMedia […]

By Evan Campbell
December 16, 2021 12:34 pm MT
Posted in Backups, General CNSIT, Knowledge Base, Uncategorized

If you find that there are files or folders missing from your RStor directory you can use Window’s “previous versions” to recover the data. This feature takes advantage of the backups that the Division of IT creates of RStor data. To restore the contents of a folder in RStor you will right click on the […]

By Evan Campbell
November 4, 2021 12:16 pm MT
Posted in Apple, E-mail, Knowledge Base

If you have been using folders under the On My Computer tab in Outlook for Mac to store emails and want to move those folders to your Exchange inbox in order to be able to access them in as well as other Outlook installs this guide will show you how to move the folders […]

By Evan Campbell
October 22, 2021 11:39 am MT
Posted in General CNSIT, General Computing, The Cloud, Tips and Tricks

If you find that your computer’s files have stopped syncing to Onedrive, or if you find yourself at a computer that doesn’t have your files synced to it you can quickly access them by logging into with your NetID, NetID password, and DUO.  This quick guide will show you where they’re at in Onedrive […]

By Evan Campbell
October 20, 2021 11:15 am MT
Posted in General CNSIT, General Computing, The Cloud

If you ever find yourself at a computer which doesn’t have Microsoft Office installed and you’re needing to use one of the Office applications to create or edit a file all hope is not lost!  You can login to using your M365 formatted CSU NetID, NetID password with DUO and all of the Office […]

By Aaron Vanasse
October 18, 2021 9:31 am MT
Posted in General CNSIT, Knowledge Base, Uncategorized

Open File Explorer In the left hand pane of File Explorer select “This Pc” At the top of File Explorer select: Computer and then select: Map Network Drive A window will pop up and you can add the path to the drive you want to map <eg> \\pathtomyfolder Make sure to check the box for […]

By Evan Campbell
October 4, 2021 2:59 pm MT
Posted in Apple, General CNSIT, Security, Security News

Now that you have one DUO device registered for 2-factor authentication let’s get a second one setup so that if anything happens to the first device you’re not locked out of email or Teams!  Here are a few examples of good secondary devices to register. If you have an office phone you can register it’s […]

By John Purdy
September 23, 2021 4:12 pm MT
Posted in Knowledge Base

Images in the CNS Media Library can be shared directly with non-account holders by using the full image URL. Navigate to the image. Select the predefined size to share. Right-click on the image and select “Copy Image Link”. See the attached image for reference. The image link should be a full url, like for […]

By Evan Campbell
July 27, 2021 10:25 am MT
Posted in General CNSIT, General Computing, Knowledge Base, The Cloud

Starting on August 9th Microsoft Streams functions will be phased out of the software suite available on by Microsoft. Any video that is recorded in Teams will be stored in either Onedrive or Sharepoint starting on that date. Videos stored on Stream will still be available on Stream for a yet to be determined […]

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