Category Archive: Knowledge Base

By Ross Madden
May 16, 2022 10:06 am MT
Posted in General CNSIT, General Computing, Internet & Networking

Adding domain users to the Remote Desktop group can be accomplished by any user with administrative privileges for the given computer. A common need is for a PI to need a new lab member to remotely connect to a shared computer. This walkthrough will guide a user that already has administrative security rights on a […]

By John Purdy
May 3, 2022 9:52 am MT
Posted in Canvas

New Quizzes in Canvas are a separate plugin to the application, so they require a slightly different process to copy from one shell to another. Open the Settings of the target course. Select Import Course Content from the Course Status menu. From within the Import Content menu, select Copy a Canvas Course as the Content […]

By Aaron Vanasse
April 26, 2022 1:09 pm MT
Posted in General CNSIT, General Computing, Tips and Tricks, Windows

Right click on the File Explorer folder icon on the taskbar at the bottom of your screen Right click on “File Explorer” (you’ll see 2 options: Open and Properties)  Left click on “Properties” Under  the Shortcut tab in the Properties box, scroll down and  Select ‘Maximized’ for the field Run This will make it always open maximized. 

By Aaron Vanasse
April 19, 2022 10:21 am MT
Posted in Apple, General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows

Windows Open a command prompt by typing “cmd” into the windows search bar In the command prompt window type: wmic bios get serialnumber The serial number will be displayed in the cmd output MacOS Click the apple icon in the top left of your screen Choose “About this Mac” A box will pop up with […]

By Ross Madden
March 29, 2022 2:55 pm MT
Posted in General CNSIT, General Computing, Internet & Networking, Knowledge Base

CNSIT is ready to begin assisting you in your transition to the latest version of your office phone. Say “goodbye” to your old office phone and “hello” to Teams Voice! This article will discuss the Teams Voice migration process and guide a user through the transition from their VOIP based phone service to the Teams […]

By Aaron Vanasse
March 23, 2022 10:56 am MT
Posted in General CNSIT, Knowledge Base, Tips and Tricks, Uncategorized, Windows

Open Outlook and navigate to the Calendar tab at the top of the left side of Outlook. Right click on Other Calendars At the slide out menu, choose From Address Book or if adding a room calendar for reservations, click Rooms At the Box Popup change Address Book to Global Address List and in the […]

By Evan Campbell
March 9, 2022 1:02 pm MT
Posted in General CNSIT, General Computing, Internet & Networking

Virtual Private Network (VPN) technology is an essential tool in today’s online world.  Generically, VPNs extend a private network and make it available on a public network.  For CSU, when connected to our GlobalProtect VPN, you are able to access on campus resources from an off campus location. CSU’s VPN implementation also uses DUO 2 […]

By Ross Madden
March 9, 2022 10:49 am MT
Posted in General CNSIT, Internet & Networking, Knowledge Base

With our transition to the Global Protect VPN ( many of you will need to manually uninstall the unused Pulse Secure VPN client from your computers. This guide should walk you through these steps on both a Windows 10 computer as well as a computer running MacOS. Windows 10 Open the start menu in the […]

By John Purdy
March 8, 2022 2:26 pm MT
Posted in Knowledge Base, Software, Web Development

GravityForms Microsoft Forms Qualtrics Google Forms License CNS CSU CSU Individual Form Owner Per website/domain Hybrid – Individual or shared M365 resource Individual Individual Anonymous Surveys Yes Yes Yes Yes Able to Require CSU Account No Yes Yes No Email Receipts Yes Yes Yes Yes Form Features See Full List @ See Full List […]

By Aaron Vanasse
February 16, 2022 10:33 am MT
Posted in General CNSIT, General Computing, Knowledge Base, Uncategorized

**If you are off campus you must use the CSU VPN to connect to the CSU network and then you can follow the steps below. Search your computer for: Remote Desktop and click on it It will open a window like this: Enter the full name of the pc you want to connect to <eg> […]

Back to top of page